Evaluating the Quality of Primary Health Care Services in Primary Health Care Center in Najaf Governorate

Abstract

Background: Quality of care is considered as a critical component of the health-care delivery system that must be prioritized. In reality, primary health care includes a wide range of essential services, increasing the importance of evaluating its quality. Aim of study: To evaluate primary health care services in Najaf governorate by applying quality standards and indicators of health centers. Materials and Methods: This is a descriptive, cross-sectional study conducted at 23 randomly selected (simple sample) Primary Health Centers in Najaf governorate. Data were collected during the period starting (November 2020-February2021). Results: The average percentage of Immunization Unit was 58.39%. While (91.3%) of PHCCs were poor regarding the presence of medical staff according to the standards. 95.7% of the study centers had a good score for provide all vaccines in the institution. As for Health promotion unit, the study found that a high percentage of PHCCs had good indicators. Conclusion: The current study shows there are clear deficiencies in standards including; medical staff, medical units, and 1st & 4th antenatal visit.