S. SEKAR, DR. B. SUDHA. A Study on Service Quality and Customer Satisfaction and Customer Psychology towards Five Star Hotel in Tamil Nadu. Annals of the Romanian Society for Cell Biology, [S. l.], p. 2209–2217, 2021. Disponível em: https://annalsofrscb.ro/index.php/journal/article/view/1662. Acesso em: 25 apr. 2024.