Organizational Citizenship Behavior: A review and research agenda

Abstract

Organizational Citizenship Behavior (OCB) is one of the significant concepts of human resource management that has held the attention of academia and industry. This paper makes an attempt at exploring the concept thoroughly by dissecting the antecedents, consequences, correlates constructs, and major researches are done in the field to date. Based on the Organizational Citizenship Behavior literature, the article develops a review paper that advocates the integration of the concepts of OCB in various organizations. The objective of this paper is to investigate the definitions of OCB, phases of evolution, Characteristic features of OCB and significance of OCB.