Assessment of Patient Satisfaction Level with Orthodontic Treatment Care- A Questionnaire Survey

Abstract

The management of patients with malocclusion demand regular follow up and patient cooperation. This study was done to assess patient satisfaction with orthodontic care in dental hospital.This questionnaire study was conducted among 100 subjects in age ranged 13- 20 years of both genders. Level of satisfaction was evaluated on Likert type items. Score 1 indicated very dissatisfied, 2 indicated dissatisfied, 3 neither dissatisfied nor satisfied, 4 satisfied and 5 very satisfied. 75% were very satisfied about behavior of orthodontist. 55% were very satisfied about response of orthodontist in case of emergency. 68% were very satisfied about information given to patient about treatment. 72% were very satisfied about overall duration of treatment. 44% were very satisfied about working days and hours of hospital. 52% were very satisfied about rate of treatment. 80% were very satisfied regarding comfort in scheduling appointments. 65% were very satisfied about condition of the waiting area. 75% were very satisfied about outcome of the treatment. 92% were very satisfied about overall satisfaction of treatment. Authors found that most of the patients were satisfied regarding orthodontic treatment outcome. Higher satisfaction was found related to comfort in arranging appointments and behavior of Orthodontist.