Developing Participatory Model for Driving a Network Enhancing Good Governance for Excellence: The Subdistrict Administration Organization in NakhonRatchasima Province

Abstract

Good governance is a concept that presents the basic principles of management in both the public and private sectors, Good governance is a management framework that conveys the highest efficiency and effectiveness, so any organization that wants to see quality management productivity will drive the governance of every molecule of the organization. This research aimed to study the situation of applying the principles of good governance and public participation in the management of the Sub-district Administrative Organization, including the development of participation models in driving networks to strengthen good governance towards excellence as a model for local government organizations. This research was conducted in the area of Samuai Mai Subdistrict Administrative Organization, Sung Noen District, and Buddha Subdistrict Administrative Organization, ChalermPhraKiat District, NakhonRatchasima Province, using a combination of quantitative and qualitative methods of research. The sample group was the number of respondents 689 people, and structured interviews of 21 people. The research process uses participatory action research which is divided into 3 steps: 1) study the situation of applying the principles of good governance and public participation, 2) Study a pattern for using excellent governance, and 3) develop a model for participation in actions to strengthen good governance. The data were analyzed by descriptive statistics and Content Analysis, the research found that; (1) The situation on the application of good governance in the administration of the Sub-district Administrative Organization, overall, was at a moderate level. However, public participation in the management of good governance was generally low. (2) The “TSMC Public Participation Model” is the driving model and the use of good governance; (A) Thought leader, (B) Support from many groups and organizations, (C) Modern management has three components: focus on efficiency and effectiveness, public satisfaction, and accountability. And (D) Cooperation and public participation that allows people to play a role in the decision-making process at different levels and take action in order to determine their own needs in the community. (3) The Model of public participation must create knowledge and understanding with villagers and sub-district administrative organizations, as well as network partners to apply this method or model as follows: Strict and fair law enforcement, using the social media, Facebook, LINE app, and social network, receiving matters and solving problems at the point that can be used on smartphones because it will provide the convenience and speed of communication at any time in order to expose, control and anonymize the information provider.