Prevalence and Determinants of Workplace of Verbal Violence Between Doctors and Nurses Inside the Health Care Centers in Makkah Al-Mukarramah Saudi Arabia2021

Abstract

Background

   Workplace violence against medical staff has become an endemic problem in the healthcare sector in Saudi Arabia, also no perceived main causes of workplace violence (medical staff, administrative, patients, patient’s escorts and legislative) against physicians and nurses in public hospitals and primary health care centers.  Emergency healthcare workers (HCWs) have a high risk of exposure to violence with negative personal consequences. Violence is an occupational hazard in hospitals. Occupational researches have gradually shifted focus from traditional, visible environmental risk factors, such as physical, chemical, biological exposure or ergonomic problems, to the invisible, psychological harm that maybe present in the workplace.  For example, violence in the workplace is a possible cause of stress, and can contribute to a greater morbidity of asthma. In addition, it can lead to a shortage of health care workers and undermine the quality of health services;

Aim of the study: To assess Prevalence and Determinants of Workplace Verbal Violence between doctors and Nurses inside the health care centers in Makkah Al-Mukarramah Saudi Arabia2021.

Method: Cross-sectional analytical study has been conducted at emergency departments (EDs), health care centers in Makkah Al-Mukarramah Saudi Arabia2021, the total sample has been (300) doctors and nurses

Results: Regarding the age the highest age was(40.0%) were(> 35) years, (52.1%)were males. (64.0%) non-Saudi. Approximately more than half of participant married (64.0%). The majority of the participated had nurse were (62.0%), Regarding the qualification the majority of participated heave Bachelor were (31.60%) followed by Resident (26.0%), shows have you ever experienced verbal violence most of participants answer No were (63.0%) while Yes (37.0%) while a significant relation was P-value=<0.001 X² were (19.763%)

Conclusion: Workplace violence was prevalent, and verbal abuse was the commonest type among HCWs in emergency departments of hospitals.  Workplace violence, a possible cause of job stress, has recently become an important concern in occupational health. Almost half of the ED physicians and nurses experienced one or more WPV incident. Encouragement to report violent incidents and raising awareness among HCWs about violence reporting systems are important strategies to improve workplace safety.