Social Responsibility-Based Training Management Model to Improve Mentors' Abilities

Abstract

The purpose of this study is to determine a method for improving the mentor training management model for
volunteers in non-governmental organizations (NGO). Dejavato is an NGO focusing on international volunteerism and
conducts regular mentoring trainings. Regardless, the mentoring management implemented by the mentors in the schools
partnered with Dejavato encountered several challenges, including: 1) ineffective communication between mentors and
volunteers, 2) inadequate preparation of mentors to conduct mentoring activities throughout the EVS program, 3) poorly
planned mentoring activities, and 4) evaluations that were primarily limited to follow-up activities. The research and
development (R&D) study was based on the needs analysis prior to the training. The results indicated that the majority (88.5
percent) of mentoring participants considered the social responsibility-based training management model to be very
appropriate for implementation. In addition, 82,8 percent average score on questionnaires issued to experts and model users
demonstrated this, which comprised model components, topic compatibility, language structure, practicality, and writing
organization.